Return Policy

Shipping is free both ways. Inside every Style in a Box is a mail pak with a return label affixed to it. Just put your return items in and ship it back with the provided carrier through any drop box or mail store within the 5 days allotted (5 days after receipt of your style in a box). Please let us know immediately if your package doesn’t arrive on time or if the carrier has lost your package. You can do so by contacting us atcustomerservice@mixandmatchbox.com and we will make an exception on your return date. If we do not receive your return package two weeks from the receipt of your style in a box, RETURNS WILL NOT BE ACCEPTED.

PLEASE NOTE, if a style in a box is returned with different items, this includes items from previous style boxes we will not be able to process the return. The exact items that were received must be returned.Merchandise should not be worn, used, altered, or washed and must have all tags attached.Any items containing make-up, body odor, perfume animal hair etc., will not be accepted.

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